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UBS
Cincinnati, Ohio, United States
(on-site)
Job Type
Full-Time
Client Service Associate
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Client Service Associate
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Job Reference #329325BR
Business Divisions
Global Wealth Management
Your role
You'll be the operational and client-service backbone for a two partner advisory team serving high-net worth clients. You'' handle day to day client needs, onboarding/KYC, money movement, schedule and meeting preparation, account maintenance, reporting and light marketing support. This is a "client's first call" position with high standards and accuracy, responsiveness and discretion.
We're looking for a Client Service Associate to do:
• Be the primary point of contact for routine client requests.
• Prepare, track and resolve service tickets.
• Maintain meticulous notes in the CRM system
• Educate clients on digital tools and portals.
• Coordinate new account opening , document collection, and account/paperwork approval
• Process account maintenance and money movement requests.
• Keep management systems up-to-date with client information
• Help with the preparation of reports and other materials for client meetings
• Plan team marketing events and maintain marketing materials
• Provide the team with a detailed calendar of activities
Title
Client Service Associate
City
Cincinnati
Job Type
Full Time
Country / State
United States - Ohio
Function Category
Business management, administration and support
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Your team
You'll be working in the Ohio, Indiana, Kentucky Market Kenwood Office on the HH Clark Team. We help high net worth and ultra-high net worth individuals and families meet their financial goals through financial advisors who deliver products and services specifically designed for them
Your expertise
• series 7 and 66 licenses (for registered CSAs only)
• 0-3 years of work experience
• bachelor's degree
• excellent communicator, with solid interpersonal skills
• detail and process oriented
• proficient in Microsoft Office Suite
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.
How we hire
We may request you to complete one or more assessments during the application process. Learn more
Requisition #: 329325BR
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Job ID: 82250060

UBS
United States
UBS draws on its 150-year heritage to serve private, institutional and corporate clients worldwide, as well as retail clients in Switzerland. We combine our wealth management, investment banking and asset management businesses with our Swiss operations to deliver superior financial solutions.
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