Description

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Schwab's service team is at the heart of our firm's commitment to helping clients own their financial futures. In this exciting role, you'll give clients financial guidance while forming lasting relationships built on trust, respect, and reaching a common goal. You'll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible solution. You'll also have the ability to take charge of your own professional journey with our supportive, nurturing culture and diverse set of career opportunities. If you currently have your securities licenses, enjoy working in a team setting, and share our passion for serving clients - this role is for you.

If you are eager to pursue a career in finance, share our passion for serving clients, and are looking for evening, overnight, and weekend shifts - this role is for you.

We offer competitive pay and bonus package that includes:

• Starting compensation for this location ranges from $59,000 - 67,500 depending on related experience, plus an annual bonus opportunity of 10% of your base pay and other eligible earnings.
• Evening, overnight, and weekend shifts include up to 20% additional compensation, dependent on shift.

What you have

Successful candidates will have a growth mindset, a willingness to learn, and a passion for serving others. At Charles Schwab, we strive to make a difference in people's lives through our innovative solutions and world-class service.

Required Qualifications

• Active FINRA Series 7 & 63 Licenses
• Ability to work 8:00am - 4:30 pm Monday through Friday during Schwab's training program, on-site.
• After training is complete, ability to work assigned shift to accommodate business needs to include evening, overnight, and weekend options.
• Benefits of working evenings, overnight, and weekend shifts include increased compensation and remote work opportunities for qualifying shifts.
• Your Talent Advisor will walk you through the training schedule, available shift groups, and the shift assignment process during the interview.
• Flexibility to work any day, time, or shift to accommodate 24/7 contact center needs

Example shift groups:

• Weekend Day Shift (Start between 5:30am-8:30am MST, includes 1-2 weekend days): Potential to work remote after training IF working both weekend days are assigned
• Weekday Evening Shift (Start 10am-4pm MST, Monday-Friday): In office
• Weekday Overnight Shift (Start 6:30pm MST, Monday-Thursday): Potential to work fully remote after training

Preferred Qualifications

• 1+ years of customer service experience
• 1+ years of client relationship experience
• Bachelor's degree or higher in Finance, Economics, or related field from accredited university
• Ability to adapt to changes in the market and business
• Robust communication, influencing and client engagement skills
• Desire to be part of a supportive and collaborative team
• Proficient in Client Relationship Management (CRM) platforms
• Strong candidates will also have previous experience in Financial Representative role

Requisition #: 2025-114188

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Requirements

2025-114188