Description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Program Manager III within PNC's Technology organization, you will be based in Pittsburgh PA or Dallas, TX.

PNC is seeking an experienced Program Manager III to help lead the rollout of the firm's enterprise-wide Generative AI (GenAI) program across the Technology organization. This role will play a critical part in driving execution, governance, and coordination of GenAI initiatives, ensuring alignment with strategic priorities and responsible AI practices.

The ideal candidate brings a strong track record of managing large, complex programs, partnering with senior stakeholders, and delivering clear, executive-level visibility across multiple workstreams.

Key Responsibilities
• Lead end-to-end program management for PNC's enterprise Generative AI initiatives, from intake through execution and delivery
• Establish and manage program governance
• Partner closely with technology leaders, business stakeholders, legal, risk, and compliance teams to ensure alignment with enterprise standards and responsible AI guidelines
• Drive cross-functional coordination to enable consistent execution, dependency management, and integrated delivery
• Develop and deliver executive-level reporting, dashboards, and program updates that clearly communicate progress, risks, and strategic impact
• Ensure programs are delivered on time, within scope, and aligned to enterprise objectives
• Continuously identify opportunities to improve program processes, transparency, and stakeholder engagement

Qualifications
• Demonstrated experience leading cross-functional, technology-driven programs with multiple stakeholders
• Strong expertise in governance, planning, risk management, and executive communications
• Proven ability to influence without direct authority and build strong relationships across organizations
• Experience supporting or delivering AI, GenAI, data, or emerging technology programs
• Familiarity with Agile delivery frameworks
• Financial services or regulated industry experience preferred

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads the highest complexity programs/projects requiring extensive planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may be greater than $25m.
• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
• Oversight and reporting for the program budget while working to ensure success of the program.
• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
• Acts as a mentor to other program managers. Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAccountability, Client Counseling, Decision Making, Results-Oriented, Strategic Planning

Competencies Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management

Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education Bachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Requisition #: R217084

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