Security Representative

Fidelity Investments
Boston, Massachusetts, United States (on-site)
11 days ago


Job Description:

The Security Representative is a Brand Ambassador for Global Security Operations who provides exceptional customer service during the course of their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity's associates, customers, and property. Is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.

The Expertise We are Looking For / The Expertise You Have:
  • Bachelor's degree strongly preferred; equivalent life/work experience (i.e. military service considered)
  • 1-3 years prior security experience in a customer oriented environment
  • Prior exposure to current security technology & systems
  • Understanding of physical security principles
  • Ability to perform under stressful conditions
The Skills You Bring:
  • Strong interpersonal skills
  • Ability to build and maintain relationships in a business setting
  • Detail oriented and ability to follow standard operating procedures
  • Demonstrated ability to exercise sound judgment under ambiguous circumstances
  • Willingness to work both independently and as part of a larger team
  • Proficient with standard computer applications and ability to learn specialized programs/applications
Responsibilities/The Value You Deliver:
  • Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility
  • Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces
  • Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions
  • Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
  • Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training - may act as primary decision maker / incident commander
  • Produce accurate reports and records of activity and incidents
  • Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed
Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working."

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations, or by calling 800-835-5099, prompt 2, option 3.


Job Information

  • Job ID: 65809018
  • Workplace Type: On-Site
  • Location:
    Boston, Massachusetts, United States
  • Position Title: Security Representative
  • Company Name For Job: Fidelity Investments

Founded over 60 years ago, we are the most trusted provider of lifelong financial solutions. Fidelity's people and values are the driving force behind our business success. Fidelity provides you with a valuable program of benefits, representing some of the most competitive in the industry.

View Full Profile

Jobs You May Like