Description

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

Schwab Technology Services enables the future of how clients manage their money by delivering innovative, resilient, and secure technology solutions. Within Advisor Services Technology (AST) Operations, this role plays a critical part in strengthening infrastructure resilience, security, and execution across platforms that support independent advisors and their clients.

As a Senior Manager, IT Program Management, you will lead complex, cross-functional initiatives that modernize infrastructure planning, enhance application security, and improve operational execution. You will translate strategy into action-partnering closely with engineering, infrastructure, and security teams to drive outcomes that improve stability, scalability, and client trust. This is an opportunity to lead with influence, build lasting impact, and grow your career in a collaborative, purpose-driven environment.

What You'll Do

• Lead multiple infrastructure and security initiatives simultaneously, balancing priorities and delivering results in a dynamic, distributed environment
• Drive program execution that reduces application and server vulnerabilities while aligning with enterprise standards
• Partner with engineering, infrastructure, and security teams to prioritize and remediate risks across the technology lifecycle
• Design, streamline, and continuously improve vulnerability assessment, remediation, and infrastructure governance processes
• Own application security tracking, remediation planning, and infrastructure readiness across AST platforms
• Develop and manage short- and long-term program plans, including milestones, dependencies, and delivery risks
• Communicate program health, risks, and outcomes clearly to senior technology and business leaders
• Lead resiliency, disaster recovery, and business continuity initiatives to strengthen operational readiness
• Remove execution roadblocks, align stakeholders, and foster accountability across cross-functional teams
• Translate complex technical concepts into clear, actionable insights that drive informed decision-making

What you have

Required Qualifications

• Bachelor's degree in a related field or equivalent combination of education and relevant experience
• 8+ years of experience leading technology or infrastructure programs involving requirements gathering, workflow design, and operational process improvement
• Ability to lead complex initiatives by translating strategy into structured, executable plans
• Demonstrated skill in partnering across engineering, infrastructure, security, and operations teams to deliver outcomes
• Strong capability to assess risk, prioritize work, and make sound decisions in ambiguous or evolving environments
• Ability to communicate clearly and effectively with both technical and non-technical stakeholders
• Experience managing application or infrastructure security initiatives, including vulnerability remediation and risk tracking

Preferred Qualifications

• Skill in modern program or project management approaches, including Agile or Kanban-based delivery models
• Experience supporting infrastructure lifecycles such as server provisioning, operating system upgrades, and platform modernization
• Familiarity with secure development practices and application security tools
• Working knowledge of enterprise infrastructure components such as networking, load balancing, DNS, firewalls, and disaster recovery
• Experience using collaboration and planning tools to manage work, visualize progress, and enable transparency
• Certification or training in IT service management, process improvement, or related disciplines

Requisition #: 2026-120515

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Requirements

2026-120515