Description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Do you want to make a difference in our customers' lives and work with a highly collaborative, multi-functional team committed to improving the value of our service offerings across Fidelity's Institutional Wealth Management Services? We are looking for a Systems Analyst who will drive the end user experience with your technical competence, initiative, and brokerage knowledge to support our account management effort for IWMS Clearing and Custody Clients.

The focus of this position will entail driving the technical analysis and support of our account management systems. You will be encouraged to support extensive gap analysis, research dataflows from user facing UIs through to backend systems and possess excellent written and oral communication skills. You will work closely with the engineering team to craft, build, test, and deliver the features that make up IWMS Digital Account Management experiences.

The Skills and Expertise You Bring

Technical & Professional Expertise

• Bachelor's degree required; Finance, Computer Science, Management Information Systems, or a related technology field preferred
• Demonstrable professional experience as a Systems Analyst supporting software solutions
• Required brokerage experience, with strong preference for familiarity in account management capabilities
• Proven experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems
• Hands-on experience working with REST, SOAP, JSON, APIs, and Splunk
• Experience documenting current-state and future-state systems using diagramming tools such as Visio or Draw.io
• Solid grasp of Structured Query Language (SQL) and general programming concepts
• Proficiency using SQL tools and querying relational databases
• Experience working within Agile development methodologies
• Excellent analytical and problem-solving skills

Core Skills & Ways of Working

• Strong passion for accuracy, clarity, and elimination of ambiguity
• Effective written and verbal communication skills, with the ability to tailor content for diverse audiences
• Self-starter who can quickly adapt to evolving business processes, goals, and objectives and translate them into well-defined requirements
• Proven ability to collaborate with technology and business teams to deliver high-quality solutions to complex business problems
• Dedicated, self-managed, hardworking, and highly motivated, with the ability to work independently to deliver results
• Strong facilitation skills to engage key stakeholders while building and maintaining productive relationships

The Team

The Systems Analyst will be part of the IWMS Digital Account Management product area. The candidate will be a core member on a multi-functional Agile scrum team, partnering with Squad leaders, business analysts, architects, technology leads, to ensure successful delivery of program objectives and alignment of the work to deliver the product roadmap.

Certifications:

Category:

Information Technology
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.



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