Description

Job Description:

Job Description

Vice President, Workplace Customer Protection Programs

The Vice President, Protection Programs champions externally-facing, strategic customer data protection programs for Fidelity Workplace Investing. These programs include third party certifications (ISO 27001/27017/27701, SOC 2, HITRUST etc), customer-facing applications and microsites, technology privacy compliance (CCPA, GDPR), customer data disposal, technology lifecycle managment, and other data protection initiatives. The Vice President will collaborate with business, risk, and compliance partners to strategize and drive data privacy programs and serve as the technology lead for privacy initiatives. The Vice President will lead and manage a team of experienced risk professionals, data engineers and full stack engineers, and be responsible for their coaching and development. The Vice President will periodically meet with prospects, clients, and external auditors and present on customer data protection initiatives. The Vice President will represent WI Technology in various BU /enterprise working groups and industry Recordkeeping/Benefits data security boards.

The Vice President Protection Programs will be based in Merrimack, Smithfield, or Westlake and report to the Senior Vice President, Workplace Customer Protection (Workplace Investing Technology business unit). The individual will work closely with Technology, Business, Risk, Compliance, Enterprise Cybersecurity, Enterprise Technology Risk, Enterprise Infrastructure and Operations and Enterprise Cloud Computing partners.

The Expertise and Skills You Bring

• 12 years' experience in cybersecurity, data privacy, data governance, or technology risk management - professional certification a plus (CISSP, CISA, CRISC, CISM, ISSEP)
• Bachelor's degree, preferably in a technology-related field
• Excellent people management, relationship building, and written/verbal communication skills.
• Strong client-facing skills and must be able to represent Fidelity with external clients, auditors, and in retirement/benefits industry forums.
• Risk and controls orientation with demonstrated experience with cybersecurity and/or privacy industry standards and frameworks

The Team

You will lead the Workplace Protection Programs team, reporting to the Head, Workplace Customer Protection Center of Excellence (CoE). The mission of the Customer Protection CoE is to protect the Workplace community of thousands of plan sponsors and millions of participants and continue to advance Fidelity as a market leader in cybersecurity, data privacy, and fraud prevention.

As a member of the Customer Protection Center of Excellence, you would be joining a culture that is defined by how our team members work. We:

• Are trusted, collaborative partners who are engaged and transparent.
• Are security subject matter experts and continuous learners that are passionate about protecting our customers
• Take personal accountability for quality & timely delivery of our services.
• Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves.
• Foster associates' well-being by supporting work-life balance and guilt-free time off.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at [email protected] or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Fidelity Investments is an equal opportunity employer.

Job:

Education Level: Bachelor's Degree (±16 years)

Job Level: Vice President

Job Type: Standard

Organization:

Overtime Status: Exempt

Primary Location: Merrimack, NH, Smithfield, RI, Westlake TX

Schedule: Full-time

Travel: 5%, occasional travel within the US

Salary Grade:

TA Contact:

Hiring Manager: Dennis Lamm

Certifications:

Category:

Information Technology
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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