Description

Job Reference #
337572BR

Business Divisions
Investment Bank

Your role
Role:

• Provide Relationship Management and Account Management coverage to highly sophisticated clients (banks, institutional clients, hedge funds & asset managers) in the PB space

• Lead client meetings to evaluate performance, identify client needs and development requests, and manage the strategic client relationship

• Partner with Sales on commercial objectives through enablement/unblocking of revenue opportunities.
• Serve as the voice of the client in product development and support forums

• Create action plans to continuously improve service delivery and operational processes

Title
Client Service Specialist

City
New York

Job Type
Full Time

Country / State
United States - New York

Function Category
Operations

Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team
You will be joining the Account Management Team, part of our Integrated Client Lifecycle Services Organization in Investment Bank Operations.
This role is based in New York City. We are focused on delivering excellent service to our PB client base. Interaction is with external clients and internal stakeholders such as the Sales, Trade Support, Collateral Management, Business Management, Trading, Operations, Prime Finance Relationship Management, Client Technology, etc.

Your expertise
You have:
• strong client management experience and proven client service competencies

• excellent knowledge of the equity business and general market knowledge

• previous Prime Brokerage experience

• strong communication, presentation, and organizational skills, with the ability manage multiple client deliverables while balancing internal and external stakeholder demand

• a passion for delivering results for clients and working in a team setting

• drive, with ability to thrive in a high-paced environment in a consistently professional manner

About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.

Salary information
The indicative gross base salary range as a full-time equivalent role:
• United States - New York - New York min USD 83000 - max USD 95000 /annum

The expected salary for this role will be determined by relevant factors which may include but are not limited to, role-required experience, qualifications, education, location and skill level. UBS offers a range of competitive benefits and for further information, please visit ubs.com/employee-benefits. We may, at our sole discretion, provide additional variable compensation or awards.



Requisition #: 337572BR

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