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TIAA CREF
Charlotte, North Carolina, United States
(on-site)
Posted
17 hours ago
TIAA CREF
Charlotte, North Carolina, United States
(on-site)
Lead Consultant, WM Technology Enablement
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Lead Consultant, WM Technology Enablement
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
We are seeking a Lead Consultant to join our Wealth Management Technology Enablement team. This critical role requires a strategic thinker who combines deep Salesforce expertise with superior analytical capabilities to drive technology solutions that enable our wealth management business. The ideal candidate will serve as a bridge between business strategy and technical execution, translating complex requirements into scalable, innovative solutions. Key Responsibilities and Duties- Strategic Technology Leadership Partner with wealth management stakeholders to understand business objectives and translate them into effective Salesforce-based technology solutions. Lead the design, implementation, and optimization of platforms that enhance advisor productivity, improve client experiences, and drive operational efficiency. Serve as the subject matter expert on Salesforce capabilities within the wealth management context, staying current on platform innovations and industry best practices.
- Advanced Analytics & Problem Solving Apply rigorous analytical methodologies to evaluate business processes, identify improvement opportunities, and quantify the impact of technology initiatives. Develop data-driven insights that inform strategic decisions and prioritize technology investments. Create sophisticated models and frameworks to assess solution feasibility, ROI, and risk across complex, multi-stakeholder environments.
- Solution Design & Delivery Lead end-to-end solution delivery from requirements gathering through implementation and adoption. Design scalable architectures that integrate Salesforce with existing wealth management systems and workflows. Collaborate with development teams, architects, and vendors to ensure solutions meet functional requirements while adhering to enterprise standards for security, compliance, and performance.
- Stakeholder Management & Influence Build and maintain trusted relationships with senior business leaders, technology partners, and cross-functional teams. Communicate complex technical concepts in accessible business language. Facilitate workshops, present recommendations to leadership, and drive consensus across diverse stakeholder groups with competing priorities.
- Team Development & Knowledge Sharing Mentor team members on Salesforce capabilities, analytical techniques, and consulting best practices. Foster a culture of continuous learning and innovation. Contribute to the development of team standards, methodologies, and reusable assets that accelerate future delivery.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5+ Years Required; 7+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level 8IC
Required Skills:
- 5 or more years of experience in Business Management, Wealth Financial Services, or Project Management.
- 3 or more years of experience with writing functional business requirements.
- 3 or more years of experience with Salesforce.
- Experience working as a liaison between business groups.
Preferred Skills:
- Salesforce Platform Administration Certificate or willingness to obtain it within 12 months.
- Experience with Power BI, Tableau, and Excel.
- Experience working with Technology teams.
- User Acceptance Testing experience.
Related Skills
Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking
Anticipated Posting End Date:
2026-06-30
Base Pay Range: $95,100/yr - $140,000/yr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary .
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page , and you can read more about your rights and view government notices here .
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Drug and Smoking Policy
TIAA maintains a drug-free and smoke/free workplace.
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here .
For Applicants of TIAA Global Capabilities, click here .
For Applicants of Nuveen residing in Europe and APAC, please click here .
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Job ID: 84823267

TIAA CREF
United States
TIAA-CREF offers a full range of financial services, including retirement plans, IRAs, mutual funds, brokerage services, life insurance, and 529 college savings plans. And our consultants and advisors are here to help every step of the way. They work with our clients to understand their particular goals and risk tolerance, and provide trusted, objective recommendations.
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